Jae my was established to satisfy an increasing demand for well-trained and highly motivated staff to provide cleaning and ancillary services to supermarket, retail, commercial and industrial market sectors.

Trolley and ground maintenance services complement the cleaning service provided. Jae My has been awarded a number of prestigious retail/ supermarket contracts including, but not limited to:

• Woolworths supermarkets
Coles supermarkets
BIG W
   
 
Jae My is driven by a desire to demonstrate a high degree of transparent accountability to its clients. The methodology used to ensure the ongoing integrity of this process is based on the following processes:

The recruitment, selection and deployment of the best qualified and experienced staff available
A Reserve Staff Plan to ensure the provision of suitably trained and inducted staff
Efficient contract transition ensuring that the best of the staff from the previous contractor (if applicable) is utilized
The expert project management of contract roll-outs
Compliance with essential and desirable training requirements
Regular review meetings with client representatives.
Timely reporting and the effective resolution of contract issues
Continuous improvement strategies
Key Performance Indicators as mutually agreed with clients
Responding to client requests in a timely and efficient manner.